Community Voice Mail

When lives are on the line.

The sense of isolation that is endemic to homelessness is often the greatest challenge faced by people in crisis. How can someone find a job or a home if they don’t have a way to reach – or be reached by – the people and agencies that can help?

Community Voice Mail is a Springwire program that enables people to connect to vital resources, and coordinate services across the support network, expanding the community’s capacity to care.

Distributed through nearly 2,000 social service agency partners across the US and Canada, Community Voice Mail provides participants with a private, local, ten–digit phone number. A Community Voice Mail phone number looks like any other number, and does not in any way signal the participant’s status or life situation. This number goes to a voice mail box where participants can record their own personal, professional greeting, and enable callers to leave messages. Participants may retrieve messages 24 hours a day, seven days a week, from any touch-tone phone.

More than five million calls a year are made to Community Voice Mail participants who would otherwise be out of reach. As a result, nearly 70% of participants report achieving their goals of finding a home, a job, or needed social services using Community Voice Mail.

A phone number is something most of us take for granted. But imagine living without one. Community Voice Mail makes the connections that help people turn their lives around.

To see if Community Voice Mail is available in your area, go to our Locations page.

Email us to find out more about Community Voice Mail.